Centre offers support and counselling to those affected by tram derailment

 

A community assistance centre has been set up in New Addington to provide support to anyone affected by Wednesday’s tram incident.

The centre is located at the Calat New Addington Centre, in Central Parade, and is staffed by council officers, the British Red Cross, Samaritans, Victim Support, Rail Care teams and local church and community groups who are offering advice, support and counselling to anyone involved or affected by the tragic incident.

It will be open from 9am to 9pm until Sunday evening, and from 10am to 10pm all next week.

The centre has been set up in New Addington due to the likelihood many casualties will have been travelling from there and the surrounding areas.

Councillor Tony Newman, leader of the council, met with staff at the centre on Thursday. He said: “As a community, Croydon is still in shock and mourning following Wednesday’s tragic events. I’d like to thank those at the assistance centre who are working to support the borough and, in particular, the New Addington Community.

“I’d urge anyone affected by this awful incident that requires support or even just a listening ear to visit the community assistance centre in New Addington, which may provide help and comfort at this difficult time.”

Other support available

If you or someone you know has been injured during, or affected by, a serious incident involving TfL services, it offers comprehensive help and support via The Sarah Hope Line. A dedicated team is on hand to make sure you get the help you deserve. The team works in partnership with organisations that can provide further specialised support. The number is 0343 222 5678 and The Mayor of London, Sadiq Khan, has arranged for this to be open 24 hours a day to help with this tragedy.

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. It offers support, advice and information to children, young people and adults when someone dies, and works to enhance society’s care of bereaved people. Call 0808 808 1667.

For those feeling anxious or depressed and in need of support, it is recommended you either call your GP or refer yourself to South London and Maudsley on 020 3228 4040. Alternatively, call The Samaritans on 116123 (freefone).

Officers from the British Transport Police will be making contact over the next 48 hours with everyone who was on the tram to provide further support and help if needed.

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