The Met Office has issued a ‘red’ alert for extreme heat in London, including Croydon, from Wednesday to Friday this week – with temperatures in the high-30s expected.

All residents are reminded to look after themselves, keep hydrated and look out for those who may struggle in the heat.

The Met Office said an amber alert will be in place across London over the weekend, with temperatures in low to mid-30s and more likely to impact vulnerable residents.

Croydon Council is working with its partners to keep the borough’s residents safe and keep essential services running as normal. It’s also taking steps to make sure that vulnerable residents, such as older people, babies and young children, stay safe during the hot weather.

Service updates

  • Residents with housing needs are asked not to attend the council offices without an appointment. If you have an appointment booked, please make sure you bring water and dress for the hot weather. A cool space will be provided for appointments. Please also check before you travel and allow extra time in case of disruption.
  • Waste and recycling crews will start their rounds earlier than usual to ensure staff stay safe. Please make sure bins are put these out the evening before collection so they are not missed
  • Croydon’s parks and open spaces are likely to be busier than normal. Please remember that barbecues and open fires are not permitted, and properly dispose of cigarettes during the current heat to avoid wildfires
  • Schools, supported by the Council, will be taking individual decision about how to keep their pupils and staff in the heat, including possible closures

Keeping yourself and others safe 

  • Stay indoors, especially between 11am and 3pm when UV levels are highest.When outdoors, cover up with suitable clothing, such as a hat and sunglasses, seek shade and apply sunscreen regularly
  • If you are doing a physical activity, such as exercising or walking the dog, plan to do these during cooler times of the day.
  • Drink plenty of water and know the symptoms of heat exhaustion and heatstroke and what to do if you or someone else has them
  • Look out for those who may struggle to keep themselves cool and hydrated. Older people, those with health conditions and those who live alone are particularly at risk
  • Keep your home cool by closing windows and curtains. Do not open windows in high rise flats too far where there is a risk of a child falling. Never leave anyone in a closed, parked vehicle, especially infants, young children or animals
  • Do not jump into open waters, such as rivers or lakes, to cool down. Jumping into cold water on a hot day can lead to cold water shock and drowning. If you get into trouble in the water, Float to Live. If you see someone else in trouble in the water, call 999 or 112.
  • Thunderstorms can develop during hot weather and may bring short bursts of very heavy rain. This can lead to localised surface water flooding, as drains may become temporarily overwhelmed. If you live in a basement or lower ground floor property, take extra care. Avoid staying in low‑lying rooms during heavy rain and be ready to move to a higher level if water starts to build up.

Further advice and information

We are working with partners across the borough to ensure residents are kept safe in the sun and updated with any potential disruption.

  • Check the Met Office for updates and current temperatures.
  • Tfl are providing public transport updates on disruptions or cancellations due to the hot weather.
  • If you are concerned about someone sleeping rough, contact Streetlink through their website or call 0300 500 0914 to share their location.
  • Call 999 in an emergency. Less urgent matters can be referred to the following numbers: NHS health services (111), Police (101).
  • Residents can contact Croydon Council or by calling 020 8726 6000.