My Account, the council’s one stop shop for residents to access council services online, has reached a milestone of 75,000 users.
Through the support of our residents this has enabled a saving of £4 million to be achieved and re-invested in key frontline services
Available on the council’s website, My Account allows Croydon’s residents to carry out a range of transactions such as paying council tax bills, viewing their place on the housing register or ordering new bins.
Since its launch in July 2013, the take up has surged, with now nearly half of Croydon households using My Account.
On average around 30,000 visitors access My Account each week, which offers residents a total of 41 council services.
My Account and the council’s smartphone app My Croydon are key parts of the council’s digital strategy to get more and more people accessing services online, making it easier and quicker for them while saving the council money.
Nathan Elvery, the council’s chief executive, said: “I want to thank our residents for responding so positively to this opportunity, by working with the council we have been able to improve our services and make significant savings which have been re-invested in critical frontline services.
“As a council we have put a lot of work into encouraging our residents to go digital and benefit from getting what they need at the click of a button.
“For those of our residents who aren’t yet signed up, I would like you to try this out for yourselves and take advantage of the many benefits of My Account.”
Not using My Account? Register and access council services today at www.croydon.gov.uk/myaccount
