Croydon Council is putting residents first with changes to the way it handles data, in line with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
The council has been preparing for some time and, as the new laws come into force today (25 May), has published its new Privacy Notice setting out:
• how it protects residents’ personal information;
• why it might need to collect and use residents’ data;
• who it may need to share it with; and
• new rights and freedoms which residents can exercise to access and review their data free of charge.
As it is important that residents’ data is processed in a way that ensures security, the council has reviewed its security processes to ensure they are fit for the digital age, including how to report a suspected data breach. A Data Protection Officer has been appointed to help and all staff are being trained in GDPR.
Effective data protection is an ongoing priority for the council and departments will be working with external contractors and suppliers who carry out work on their behalf, to ensure they are also in line with the new law.
“The council employs more than 2,800 staff providing public services to around 386,500 residents, so the way we handle data is really important.
“Implementing the new GDPR rules has been a welcome opportunity for us to thoroughly review our processes and to ensure we are always putting our residents first.
“We have assessed our processes and amended them to comply with the Regulations. If you have any questions about the way the council handles data visit www.croydon.gov.uk/privacy.”
Jo Negrini, chief executive Croydon Council