Council services over the Christmas period

There will be a number of changes to the opening times of some council services over the festive break.

Access Croydon and the council’s contact centres will be closed from Christmas Eve and reopen on Tuesday, 29 December and will then close for just the day on January, 1 2020. Because of the Covid restrictions residents needing face-to-face support from Access Croydon will be offered pre-booked appointments with council staff as walk in visits are not available at the current time. For more details call 020 8726 6000.

If you or someone else needs help with getting food, medicines or deliveries because of coronavirus then call the Covid-19 helpline on 020 8604 7787 (Mondays to Fridays, 9am to 4pm) or visit

Croydon’s FJC, helping victims of domestic abuse, will be closed for a few days from Christmas Eve but will reopen from Tuesday, 29 December to Thursday, 31 December, close for the first three days of January, before normal service resumes from Monday, 4 January. The FJC is open from 10am to 4pm and for more details call 020 8688 0100. A 24-hour national domestic abuse hotline is available throughout the Christmas period on 0808 2000 247 or in the event of an emergency call the police on 999.

During the festivities all Croydon libraries will be closed from Thursday, 24 December until Sunday 3 January. But our digital library will remain open 24/7 providing access to thousands of e-books, e-audio, digital magazines, newspapers and comics, online reference databases and training courses. For more details visit

As has been the case throughout the pandemic our parks and greenspaces will remain open and accessible to the public throughout the Christmas period. However, residents must take extra care to follow the social distancing guidelines and use hand sanitiser or wipes before or after touching any equipment. Please do not visit a park if you have any coronavirus symptoms such as a fever, cough or shortness of breath.

In line with government guidance The Museum of Croydon still remains closed but a number of our leisure centres and venues will be open at various times throughout December. Croydon Sports Arena, Monks Hill Sports Centre, Ashburton Hall and Purley Leisure Centre will remain closed but South Norwood Leisure Centre, Thornton Heath Leisure Centre, Waddon Leisure Centre and New Addington Leisure & Community Centre will be open at different times. For opening hours visit 

As usual our waste and recycling centres will be busy accepting your items over the Christmas period. Factory Lane in Waddon, Fishers Farm in New Addington and Purley Oaks in Brighton Road will be open for business apart from closing on Christmas Eve from midday, Christmas Day, December 26 and New Year’s Day.

And finally, collections of household recycling and rubbish will be changing for three weeks over the festive period.

A full list of revised collection dates is included below and is available online. A printed leaflet of collection dates until November 2021 has also been delivered to households across the borough.

Usual collection date                        Revised collection date

Friday 25 December                                Tuesday 29 December
Monday 28 December                            Wednesday 30 December
Tuesday 29 December                            Thursday 31 December
Wednesday 30 December                      Saturday 2 January
Thursday 31 December                          Monday 4 January
Friday 1 January                                      Tuesday 5 January
Monday 4 January                                  Wednesday 6 January
Tuesday 5 January                                  Thursday 7 January
Wednesday 6 January                            Friday 8 January
Thursday 7 January                                Saturday 9 January
Friday 8 January                                     Monday 11 January
Monday 11 January                                 Tuesday 12 January
Tuesday 12 January                                Wednesday 13 January
Wednesday 13 January                          Thursday 14 January
Thursday 14 January                              Friday 15 January
Friday 15 January                                    Saturday 16 January

2020-12-18T17:02:24+00:00 December 18th, 2020|Recent news|